If you are not happy with your purchase for any reason you have 28 days from the date of receiving the goods to return them to us for a full refund or exchange. The goods must be in perfect original condition with all the tags attached. Customers are responsible for return shipping charges and we suggest you return your goods using recorded or registered post. Include a note with your contact details and order number and let us know if you would prefer a refund or exchange.
If you wish to cancel or alter an order please contact us as soon as possible so we deal with it before the order is dispatched.
If you believe you have received a faulty or damaged product from us please contact us for advice on what to do.
We do our best to get orders right but every once in a while errors occur. If we have sent you an incorrect order please contact us and we will look in to it.
We make every effort to ensure the descriptions and photographs we give are a fair representation of the products we sell. However due to inconsistencies in the manufacturing of some products, and because the colours on our website may vary slightly depending on how your monitor is calibrated, we cannot guarantee that the product you receive will always look exactly the same as they do on the computer screen.